Simplify Your Life
El Paso Help Desk

 

It’s a whole new world out there with computers being the lifeblood of every company. It can be a little over-whelming. But, in order to grow in today’s marketplace your business needs to keep up with the speed of business. We can simplify your life by untangling the complexities of business computer IT. We offer a host of services to help you keep up with the speed of business.

Looking for IT help?

Need Help?

We offer Service Level Agreements

We offer Service Level Agreements (SLA's)

With these monthly packages you can get preferred response times on On-site service calls with a charge rate of 15 minute increments, saving you money.

 

 

 

  Download the product brochure.

Basic Services

PC Setup………………….…..$99.00
Installation of your new office computer

Data Backup……………......$200.00
Don’t be the victim of data loss. Up to 25 GB’s of data backup. Backup media not included.

System Tune-up………….....$25.00
We’ll bring your system up to speed with most recent updates; guard against security threats; and defragment your hard drive.

Computer Cleaning….……..$15.00
Accumulation of dust in your computer can lead to trouble. Complete physical cleaning.

Full Computer Diagnostic...$160.00

Wireless networking……....$159.00
Install & encrypt your wireless network; configure up to 2 computers. Hardware not included. Additional computer is 50.00 each.

Network Troubleshoot...$95.00 / hr.
An IT tech will help you troubleshoot the problem and recommend a solution.

Training & Education….$99.00/ hr.
Training on the latest software.
 

Installations

Laptop hard drive ...
 
... $40.00
Operating System ...
 
... $50.00
Antispyware ...
 
... $29.00
Antivirus ...
 
... $29.00
Software ...
 
... $25.00
Memory ...
 
... $25.00
I/O Card ...
 
... $35.00

Computer Diagnostic Includes the following

●  Complete up to two scans for viruses and spyware.

●  Perform full hardware/ soft-ware diagnostic.

●  Clean computer inside & out.

●  Install antispyware software

●  Perform System optimization

●  Install Windows updates

●  Update all antivirus

 


Want more information? Email us at sales@cognent.com or call 915.
755.3600

Cognent, Inc. is a full-service technology outsourcing and design house based in El Paso, Texas. Cognent provides full service IT solutions to regional businesses including Internet/Intranet solutions as well as custom application development along with off-site backup and disaster recovery planning services. Cognent, Inc. also provides managed server solutions along with its signature Amitor™ human resources and customer resources management suite and offers a full complement of graphic design services.

 
Click here to start a work order with El Paso Help Desk

4712 Woodrow Bean / Transmountain, El Paso, TX 79924
phone: 915.755.3600
fax: 915.755.3607

 
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